‘Having the capital cost of equipment drop to effectively zero allows you to think bigger. You start thinking about the whole thing. For instance, the gutsy maneuver of saying “let’s index it all,” which was the breakthrough of Altavista. Altavista in 1995 was an astonishing achievement, not because of the hardware — yes, that was interesting and important from a technical perspective — but because of the mindset. “Let’s go index every document in the world.” And once you have that sort of mindset, you can get really far. So if all books are 20 TBs, and 20 TBs are $80,000, that’s the Library of Congress. Then something big has changed. All music? It’s tiny. It looks like there’re only one million records that have been produced over the last century. That’s tiny. All movies? All theatrical releases have been estimated at 100,000, and most of those from India. If you take all the rest of ephemeral films, that’s on the order of a couple hundred thousand. It’s just not that big. It allows you to start thinking about the whole thing.’

‘NASA uses Windows? Oh great. If Apollo 13 went off course today the manual would just tell them to open the airlock, flush the astronauts out, and re-install new ones.’ — Kibo

‘The whole point of comprehensive library collections is that you can’t tell in advance what will be important. The Web is the people’s medium, it’s not elitist. Anyone can publish there, so you’ve got the good, the bad, the ugly, the profane. It’s just us, that’s the amazing thing. For instance, a lot of libraries are now used for genealogical work. What would you give for a video clip of your great-grandmother? I’d give a lot. I may not watch it very often, but I’d love some way of knowing who she was’

‘Al Qaeda operatives struggled with some of the same tech headaches as ordinary people: servers that crashed, outdated software and files that wouldn’t open. Their Web venture followed a classic dot-com trajectory. It began with excitement, faced a cash crunch, had trouble with accountants and ultimately fizzled.’

‘While fiercely hostile to any religious or social norms tinged by modernity, Islamists “have no problems with technology,” says Omar Bakri, a radical cleric from Syria who lives in Britain. “Other people use the Web for stupid reasons, to waste time. We use it for serious things.” (U.S. officials say Islamists weren’t always so earnest: Many computers the CIA recovered from suspected al Qaeda operatives in Afghanistan and elsewhere contained pornographic material.)’

‘A friend described how she had accidentally locked herself in the bedroom after her partner had gone to work. Without a mobile, she would have been trapped in there all day. Doors slam. Buildings collapse. Far worse things happen. You go to the office, as you do every day, Monday to Friday, and one morning, an airliner intersects with your life, and you realise immediately that you are very likely to die. If there were a God, he would have noticed by now that things have become quieter, no matter how bad it gets down there; given a choice between praying, and talking to the people we love, we are bound to choose the people every time.’

• The Big Secret — Steven Levy takes a look behind the scenes at the Palladium Project … ‘Palladium is being offered to the studios and record labels as a way to distribute music and film with “digital rights management” (DRM). This could allow users to exercise “fair use” (like making personal copies of a CD) and publishers could at least start releasing works that cut a compromise between free and locked-down. But a more interesting possibility is that Palladium could help introduce DRM to business and just plain people. “It’s a funny thing,” says Bill Gates. “We came at this thinking about music, but then we realized that e-mail and documents were far more interesting domains.” For instance, Palladium might allow you to send out e-mail so that no one (or only certain people) can copy it or forward it to others. Or you could create Word documents that could be read only in the next week. In all cases, it would be the user, not Microsoft, who sets these policies.’
• I Told You So — Bob Cringely on Palladium … ‘It may actually make the Internet somewhat safer. But the real purpose of this stuff, I fear, is to take technology owned by nobody (TCP/IP) and replace it with technology owned by Redmond. That’s taking the Internet and turning it into MSN. Oh, and we’ll all have to buy new computers. This is diabolical. If Microsoft is successful, Palladium will give Bill Gates a piece of every transaction of any type while at the same time marginalizing the work of any competitor who doesn’t choose to be Palladium-compliant. So much for Linux and Open Source, but it goes even further than that. So much for Apple and the Macintosh. It’s a militarized network architecture only Dick Cheney could love. ‘
• Palladium Frequently Asked Questions … On MP3’s: ‘With existing MP3s, you may be all right for some time. But in future, TCPA / Palladium will make it easier to sell music, movies, books and other content packaged so that people can play them on their PCs but not copy them. You might be allowed to lend your copy of some digital music to a friend, but then your own backup copy won’t be playable until your friend gives you the main copy back. Quite possibly you will not be able to lend music at all. (It looks likely that the music publisher will be able to make the rules – and to change them at will by remote control.)’