[mac] Fixing Macs Door to Door … Confessions of an AppleCare Contractor in the 2000s, navigating around Chicago to repair Macs at customers’ homes. ‘Often I’d show up only to tell them their hard drive was dead and everything was gone. This was just how things worked before iCloud Photos, nobody kept backups and everything was constantly lost forever. Here they would often threaten or plead with me, sometimes insinuating they “knew people” at Apple or could get me fired. Jokes on you people, I don’t even know people at Apple was often what ran through my head. Threats quickly lost their power when you realized nobody at any point had asked your name or any information about yourself. It’s hard to threaten an anonymous person.’
Confessions of an AppleCare Contractor
This entry was posted on Friday, April 19th, 2024 at 11:45 am and is filed under Life, Mac, Tech.
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